Support
Get help with RSSPlay.
For app support, privacy requests, or questions about Kaizu Labs products, contact us by email.
Contact
Email: support@kaizulabs.com
Please include your device model, operating system version, RSSPlay app version, and a short description of the issue.
RSSPlay troubleshooting
- If a feed does not load, confirm the feed URL is publicly reachable and returns valid RSS or Atom XML.
- If media does not play, confirm the feed item links directly to a supported audio, video, HLS, or web media URL.
- If Cast devices do not appear, make sure your phone and Cast device are on the same Wi-Fi network and local network access is allowed.